Steve Hargadon: New Webinar – “Guns in Our Libraries: A Safe and Careful Staff Response”
Guns in Our Libraries:A Safe and Careful Staff ResponsePart of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht […]
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Steve
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Steve Hargadon: New Webinar – “After-Hours Safety: Protocols for Opening, Closing, & Working Alone in the Library”
After-Hours Safety:Protocols for Opening, Closing, and Working Alone in the Library Part of the Library 2.0 Service, Safety, and Security Series with Dr.
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Steve Hargadon: New Webinar – “AI and Multimedia: Using Generative AI for Images, Video, and Audio”
AI and Multimedia: Using Generative AI for Images, Video, and AudioAn AI Webinar with Nicole Hennig OVERVIEW: In this tour
Steve Hargadon: New Webinar – “AI & Information Literacy: Building Critical Evaluation Skills for Generative AI”
AI & Information Literacy:Building Critical Evaluation Skills for Generative AI A Library 2.0 “AI Deep Dive” Workshop with Reed Hepler
Steve Hargadon: Free Webinar – “Domestic Violence in the Library: A Safety and Security Issue Facing Patrons and Staff”
Domestic Violence in the Library:A Safety and Security Issue Facing Patrons and Staff Part of the Library 2.0 Service, Safety, and
Steve Hargadon: New Webinar – “The Practical Ethics of AI” (2025 Version)
The Practical Ethics of AI (2025):Copyright, Citation, and Circumspection A Library 2.0 “AI Deep Dive” Workshop with Reed Hepler OVERVIEW:
Steve Hargadon: New Webinar: “Difficult Discussions with Patrons”
Difficult Discussions with Patrons:Using Jefferson Fisher’s Book The Next Conversation Part of the Library 2.0 Service, Safety, and Security Series with Dr.
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Steve Hargadon: New Webinar – “PRIVACY: Deliberately Safeguarding Privacy & Confidentiality in the Era of AI”
PRIVACY:Deliberately Safeguarding Privacy & Confidentiality in the Era of AI A Library 2.0 “AI Webinar” with Reed Hepler OVERVIEW: In
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Steve Hargadon: The Trust Crisis
In the 1980s, Carl Albrecht sounded the alarm about America’s failing customer service in his groundbreaking book Service America. He argued
Steve Hargadon: New Webinar – “GRAY AREAS: Better Responses to Borderline Patron Behaviors”
GRAY AREAS:Better Responses to Borderline Patron Behaviors Part of the Library 2.0 Service, Safety, and Security Series with Dr. Steve Albrecht OVERVIEW: